Terms & Conditions

Service Authorization

By scheduling, booking, confirming, or authorizing service, you authorize SkyShine Auto Detailing LLC ("SkyShine"), a licensed and insured company, to perform the agreed-upon detailing, correction, coating, maintenance, and add-on services on your vehicle or vehicles.

You further authorize SkyShine and its staff to move, start, operate, inspect, position, pick up, and deliver the vehicle as reasonably necessary in connection with the authorized services.

Appointment Reservations, Deposits, Late Cancellations & No-Shows

Appointment times are reserved specifically for each customer and prevent SkyShine from scheduling other work during that reserved period.

Cancellations or rescheduling requests must be received at least 24 hours before the scheduled appointment time.

A deposit and/or card on file may be required to secure certain appointments. Any required deposit will be applied to the final invoice unless otherwise stated.

Deposits may be forfeited, in whole or in part, following a late cancellation or missed appointment and may be applied toward the applicable late-cancellation or no-show fee.

If SkyShine does not hold a deposit or authorized payment method, an invoice may be issued for the outstanding fee.

Any unpaid late-cancellation or no-show fee must be resolved before another appointment will be accepted or reserved.

Repeated late cancellations, missed appointments, failures to communicate, or unpaid fees may result in a nonrefundable deposit or prepayment requirement for future services, suspension of booking privileges, or refusal of future appointments.

SkyShine may waive or reduce a late-cancellation or no-show fee at its sole discretion when an emergency or other exceptional circumstance can be reasonably verified.

Estimates & Final Pricing

All quoted prices are based on the vehicle size, visible condition, selected package, and information provided at the time of booking or estimate preparation.

Final pricing may increase if the actual condition of the vehicle differs materially from what was represented or if additional time, labor, materials, contamination treatment, pet hair removal, stain treatment, adhesive removal, overspray removal, mineral deposit removal, or corrective work is required beyond the original service scope.

When reasonably possible, any material change in price or scope will be discussed with the customer before additional work is performed.

Estimates may be delivered electronically, including by email or SMS when the customer has provided the appropriate contact information and consent.

Invoices & Electronic Communications

SkyShine may provide estimates, invoices, receipts, appointment information, service updates, and related documents electronically.

Electronic delivery may occur by email, SMS, website link, customer portal, or another reasonable electronic method.

Customers are responsible for reviewing estimates, invoices, service descriptions, approved add-ons, and charges before or upon payment.

Pre-Service Inspection & Documentation

A pre-service inspection may be completed before work begins.

SkyShine may photograph or otherwise document the vehicle's condition before, during, and after service for quality control, service records, condition verification, and dispute prevention.

Any visible pre-existing damage, defects, excessive wear, repainted areas, failed clear coat, delicate trim, loose components, cracked plastic, damaged leather, aftermarket accessories, prior bodywork, or other condition-related concerns may be documented and discussed with the customer prior to or during service.

Service Results & Limitations

Professional detailing, correction, coating, and restoration services can significantly improve vehicle condition. However, results vary based on age, materials, maintenance history, contamination level, prior repairs, and pre-existing damage.

SkyShine does not guarantee perfection or the complete removal of all stains, odors, scratches, chips, swirls, etching, water spots, oxidation, embedded debris, discoloration, corrosion, or other permanent or severe defects.

Some conditions may be improved, reduced, or restored to a higher level but may not be fully eliminated.

Delicate Surfaces & Pre-Existing Condition Risk

Certain services involve inherent risk, including but not limited to:

• Stain treatment
• Adhesive or sticker removal
• Engine bay cleaning
• Leather cleaning
• Extraction
• Polishing and compounding
• Headliner cleaning
• Trim restoration
• Work on repainted or previously repaired surfaces
• Work on neglected or sun-damaged surfaces

Cleaning, decontamination, or correction may reveal pre-existing damage or weaknesses that were previously hidden by dirt, oxidation, residue, fillers, coatings, or prior products.

SkyShine is not responsible for failure of pre-existing repairs, weakened materials, defective paintwork, failing clear coat, brittle plastics, loose emblems, aging trim, aftermarket accessories, or any condition that existed prior to service.

Personal Belongings & Vehicle Preparation

Customers are responsible for removing all personal belongings, valuables, cash, electronics, fragile items, and other contents from the vehicle prior to service.

Registration and insurance documents may remain secured in the glove box.

Personal items found during service may be bagged, set aside, and returned with the vehicle.

For safety and liability reasons, child safety seats should be removed from the vehicle prior to service unless otherwise agreed in writing.

Biohazard & Excessive Contamination Conditions

Vehicles containing mold, vomit, blood, bodily fluids, needles, insects, pest infestation, excessive waste, chemical contamination, or other hazardous or unsanitary conditions may be refused, delayed, repriced, or referred to another service provider at SkyShine's discretion.

Post-Service Quality Assurance

Upon completion of service, a final inspection may be conducted as part of SkyShine's quality assurance process to confirm that the approved services were completed to our professional standards.

Customer Review of Completed Service

Customers are expected to inspect the vehicle promptly upon pickup or delivery.

Once the vehicle leaves our care, subsequent exposure to weather, road conditions, environmental fallout, washing, storage, or normal vehicle use may affect the condition and appearance of treated surfaces.

Payment Terms

Payment in full is due immediately upon completion of services unless otherwise agreed to in writing.

Late-cancellation fees, no-show fees, deposits, additional approved services, and any other outstanding balances are due upon invoicing.

Any unpaid balance may result in suspension of future booking privileges until the account is resolved.

Electronic payments may be processed through third-party payment service providers. The customer's use of those payment services may also be subject to the payment provider's own terms and privacy policies.

Limitation of Liability

SkyShine Auto Detailing LLC will exercise reasonable care in performing services.

However, SkyShine is not responsible for loss of or damage to the vehicle or personal property left inside resulting from fire, theft, weather, accident, mechanical failure, electrical failure, defective components, faulty aftermarket installations, pre-existing damage, or causes beyond our reasonable control.

SkyShine is also not responsible for issues involving pre-existing mechanical, electrical, electronic, sensor, battery, latch, regulator, seat, infotainment, alarm, or other component failures that occur during ordinary service operations.

SMS Privacy

Additional information regarding how SkyShine collects, uses, and protects personal information is available in our Privacy Policy.

Website Use

You agree not to misuse the SkyShine website, interfere with its operation, attempt unauthorized access to website systems, introduce malicious code, or use the website for unlawful activities.

Website content, service descriptions, availability, pricing, booking options, and other information may be modified or updated periodically.

Changes to These Terms

SkyShine may update these Terms & Conditions periodically to reflect changes in business practices, services, policies, technologies, or applicable requirements.

Updated Terms will be posted on this page with a revised "Last Updated" date.

Contact SkyShine Auto Detailing

Questions regarding appointments, services, invoices, SMS communications, or these Terms & Conditions may be directed to SkyShine Auto Detailing LLC through our website.