Privacy Policy

Information We Collect

SkyShine Auto Detailing LLC ("SkyShine Auto Detailing," "we," "us," or "our") may collect information that you voluntarily provide when you use our website, schedule services, communicate with us, or use our services.

This information may include:

• Name
• Mobile phone number
• Email address
• Service address or location information
• Vehicle information
• Appointment and booking information
• Information related to estimates, invoices, and requested services
• Messages or other communications you send to us

Our website and service providers may also collect technical information necessary to operate, secure, and improve the website, such as device information, browser information, IP address, and website activity.

How We Use Your Information

We may use information we collect to:

• Schedule and manage auto detailing appointments
• Provide requested auto detailing services
• Prepare and send estimates and invoices
• Communicate about appointments and scheduling changes
• Provide service status updates
• Respond to questions and customer support requests
• Send post-service follow-ups
• Maintain business and transaction records
• Improve and secure our website and services
• Send promotional messages when you have voluntarily opted in to receive them

SMS Opt-In Data & Consent

Mobile information, text messaging originator opt-in data, and consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in operating our business and providing services to customers, such as website hosting, booking systems, communications providers, payment processors, and messaging service providers.

These providers may receive information only when reasonably necessary to perform services on our behalf and are not authorized by us to use SMS opt-in or consent information for their own marketing purposes.

Sharing of Information

We may disclose information when reasonably necessary to:

• Provide services you request
• Operate our website and business systems
• Process transactions
• Prevent fraud, abuse, or security incidents
• Comply with applicable laws, regulations, court orders, or legal processes
• Protect the rights, property, or safety of SkyShine Auto Detailing LLC, our customers, or others

We do not sell SMS consent information or mobile opt-in information.

Payments

When electronic payment options are provided, payment information may be processed through an applicable third-party payment service provider.

Those payment providers may process information according to their own privacy, security, and payment-processing policies.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission, website, network, or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and accounting records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Your Choices

You may contact us to request updates or corrections to personal information you have provided to us, subject to applicable legal, accounting, and record-retention requirements.

To stop receiving SMS messages, reply STOP to any message.

For SMS assistance, reply HELP.

Third-Party Services & Links

Our website may contain links to third-party websites or use third-party services.

The privacy practices of those companies are governed by their own policies. We encourage you to review their privacy policies when using their services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, business practices, technologies, or applicable requirements.

Updated versions will be posted on this page with a revised "Last Updated" date.

Contact SkyShine Auto Detailing

If you have questions about this Privacy Policy, our privacy practices, or our SMS messaging program, please contact SkyShine Auto Detailing LLC through our website.